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Client
Crown Town Landscapes
Industry
Landscaping · design + maintenance
Location
Charlotte, North Carolina
Engagement
Three AI agents · handed off
Proposals, work orders, and a stuck-deal report, built for the office team to run.

Crown Town Landscapes: A Three-Agent System for an Eco-Focused Landscaping Company

Crown Town Landscapes designs, installs, and maintains landscapes in Charlotte, North Carolina, using all-electric equipment and native plantings. CBus AI Agents built three AI agents for the company at crowntownlandscapes.com. One drafts branded proposals, one builds crew work orders, and one reports on deals that have stalled. A person signs off on every document before it goes anywhere.

Published June 2026

I.

The situation.

Context

A growing landscaping company was winning work on what sets it apart: all-electric equipment, native and edible plantings, and an ecological focus. The office paid for that growth in paperwork. Proposals and work orders took hand assembly, and the team had no quick way to see which deals had stalled.

The owner wanted a system the office team could run on its own. It had to write proposals in the company's voice, produce work orders the crew can act on, and surface stalled deals while there was still time to save them.

II.

What we built.

Three agents

Three agents, built for the people who write proposals, schedule crews, and track deals. Team members start one by asking for what they need in normal sentences. The AI asks the follow-up questions, builds the document, and opens it on screen.

01

Proposal Agent

Turns a short conversation about a job into a branded proposal PDF. Its scope language comes from a voice library drawn from the company's own closed proposals, so each draft starts in the company's voice.

02

Work Order Agent

Builds crew work orders in two formats: a four-page install order and a shorter maintenance order with multiple labor lines. The agent refuses to build an install order without a valid NC 811 utility locate number.

03

Stuck-Deal Report

Reads the company's deal tracker and checks every active deal against a time limit for its stage. Stalled deals come first, then the stages where deals pile up, then a card for each deal. The team can pull the report any time or keep it as a standing Monday review.

+

Brand built in

The company's logos, color palette, and voice rules live inside the agents, so proposals and work orders come out on-brand.

III.

The handoff.

Handed to the team

We built the agents, loaded the brand and the voice library, and handed the full system to the company. It runs on the team's own computers. A printable operator handbook covers setup, the weekly routine, and each agent step by step.

Nothing sends on its own. The agents assemble the documents, and the team keeps the judgment calls and the final word on every proposal, work order, and report.

Drowning in proposals?

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